Accessibility Statement
City of Matador, Texas
Last Reviewed: April 2026
1. Our Commitment to Accessibility
The City of Matador, Texas is committed to ensuring its website is accessible to all residents, visitors, and members of the public, including people with disabilities.
This website has been designed and maintained in accordance with recognized accessibility standards so every user can navigate, understand, and interact with our content without barriers. We continually improve our digital services and welcome feedback from all users.
2. Conformance Status
This website substantially conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).
| Standard | Status |
|---|---|
| WCAG 2.1 Level A | ✓ Fully Conforms |
| WCAG 2.1 Level AA | ✓ Substantially Conforms |
| ADA Title II | ✓ Compliant |
| Section 508 | ✓ Substantially Conforms |
3. Accessibility Features
Visual
- Text resizable to 200% without loss of content or function
- All text meets minimum contrast ratio of 4.5:1 (normal) and 3:1 (large text)
- Color is never the sole means of conveying information
- All images include descriptive alt text; decorative images are skipped by screen readers
- No content flashes more than three times per second
Navigation & Keyboard
- Skip to Main Content link is the first focusable element on every page
- Proper ARIA landmarks:
banner,navigation,main,contentinfo - Heading levels follow a logical hierarchy — no levels skipped
- All interactive elements are keyboard-operable; focus is always visible with a high-contrast indicator
- Touch targets are minimum 44×44 pixels on mobile
Links & External Sites
- All links have descriptive text that makes sense out of context
- External link warning dialog is displayed whenever a link takes you outside this website
- Links opening in a new tab are identified to screen reader users
Forms
- All form fields have visible labels linked by
for/idattributes - Required fields and error messages are identified in text and code
- Session time-out warnings are provided before data is lost
4. Technical Information
Built on WordPress with Elementor, delivered through the SnapSite.us platform. Technologies relied upon for conformance: HTML5, CSS3, JavaScript (ES6+), WAI-ARIA 1.2.
Tested with NVDA + Chrome, JAWS + Edge, VoiceOver + Safari (macOS & iOS), TalkBack + Chrome (Android).
5. Known Limitations
The following known limitations exist. Accessible alternatives are available upon request (Section 6).
- Third-party embeds (payment portals, maps, social feeds) are provided by external vendors. We work with vendors to improve accessibility but cannot fully control third-party content.
- Legacy PDFs published before 2024 may not be fully tagged. Accessible versions available upon request.
- Live video streams may lack real-time captions. Recordings are captioned within 5 business days.
6. Feedback & Contact
If you experience any accessibility barriers, please contact us using any of the following methods:
| Method | Details |
|---|---|
| Phone | (806) 347-2255 |
| city.of.matador@gmail.com | |
| In Person | 706 Dundee Ave, Matador, TX 79244 — Mon-Fri, 8:00 AM - 5:00 PM |
| Online Form | https://matadortx.gov/accessibility-feedback |
| TTY / Relay | 711 | 1-800-526-0844 |
We respond within 2 business days and resolve issues or provide an accessible alternative within 10 business days. Accessible document formats are provided free of charge within 5 business days.
7. Accessible Document Guidelines
All new documents published on matadortx.gov follow these standards:
- PDF: Tagged reading order, heading structure, alt text, labeled form fields, bookmarks for navigation
- Word / Office: Built-in Heading styles, alt text on images, identified table headers, logical reading order
- Video: Closed captions reviewed and corrected before publishing
- Audio: Full text transcript provided
To request a document in an alternative accessible format, contact us (Section 6).
8. Formal Complaints
Internal ADA Coordinator
Name: [ADA COORDINATOR NAME]
Title: City Administrator
Phone: (806) 347-2255
Email: city.of.matador@gmail.com
U.S. Department of Justice
Online: www.ada.gov/file-a-complaint
Phone: 1-800-514-0301 (voice) | 1-833-610-1264 (TTY)
9. Assessment Approach
- Automated testing: WAVE, axe DevTools, Lighthouse
- Manual review: Keyboard navigation, heading structure, color contrast, form labels
- Assistive technology: NVDA, JAWS, VoiceOver, TalkBack
- User feedback: Issues reported via Section 6 are triaged and prioritized
- Annual third-party audit by SnapSite.us — VPAT available upon request at (618) 799-6494
10. Platform & Support
| Item | Details |
|---|---|
| Platform | SnapSite.us Municipal Website Platform |
| Provider | SnapSite.us — Service-Disabled Veteran-Owned Small Business (SDVOSB) |
| Support | (618) 799-6494 |
| Website | www.snapsite.us |
| ADA Contact | Rafael A. Him II, Founder |
| VPAT | Available upon request — call (618) 799-6494 |
11. Review Schedule
- Full review: Annually (every 12 months)
- Interim updates: When significant changes are made to the website
- Issue-driven: Within 30 days of resolving a reported barrier
| Version | Date | Notes |
|---|---|---|
| 1.0 | April 2026 | Initial publication |
| Next Review | April 2027 | Annual review |
City of Matador, Texas — matadortx.gov
Website Platform & Accessibility Support: SnapSite.us — (618) 799-6494